Privacy Policy

Last updated: February 2026

Introduction

Town Planning Support Ltd ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our services or visit our website.

Information We Collect

We may collect the following types of information:

  • Contact Information: Name, email address, phone number, and postal address when you enquire about our services.
  • Project Information: Details about your planning project, site location, and development proposals.
  • Communication Records: Records of correspondence between us and you.

How We Use Your Information

We use your personal information to:

  • Respond to your enquiries and provide our planning services
  • Prepare and submit planning applications on your behalf
  • Communicate with you about your project
  • Comply with legal and regulatory requirements

Data Sharing

We may share your information with Local Planning Authorities and other relevant bodies as necessary to provide our services. We do not sell or rent your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse.

Your Rights

Under UK data protection law, you have rights including:

  • The right to access your personal information
  • The right to rectification of inaccurate information
  • The right to erasure in certain circumstances
  • The right to restrict processing
  • The right to data portability

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: info@townplanningsupport.co.uk

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.